Returns & Refunds
Read the Tawa returns and refunds policy for networking equipment purchased in Kenya, including eligibility and how to request a return.
We want you to be satisfied with your purchase. If an item arrives damaged or faulty, contact us within 48 hours of delivery and we will arrange a return, repair or replacement where applicable.
Please note that items must be returned in their original condition and packaging. Custom-configured or specially ordered items may not be eligible for return.
